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Law Office of Keith L. Magness

New Orleans Car Accident Lawyer

Call Keith Now for a FREE Consultation! 📞 (504) 264-5587
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    • A Guide To What You Should Do If You Are Injured In a Car Accident
      • Steps to Take Immediately After an Auto Accident Injury
      • Resolving Your Car Accident Case and Dealing with Insurance Companies
      • Getting Your Life Back Together After a Car Accident Injury
    • Do I Have a Case and What Is It Worth?
    • 18 Mistakes that Can Hurt Your Auto Accident Claim and How to Avoid Them
    • 11 Questions To Ask An Attorney Before Hiring Them for Your Auto Accident Case
    • 10 Secrets the Insurance Adjuster Won’t Share With You About Your Car Accident Claim
    • Louisiana’s “No Pay, No Play” Law (and Exceptions)
    • Importance of Using OEM Parts in Vehicle Repairs after an Accident
    • How to Handle Your Vehicle Damage Claim Without an Attorney (in 5 Easy Steps)
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    • Greater New Orleans, Louisiana
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    • West Bank of New Orleans
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Lawyer Questions

New Orleans Auto Accident Attorney Frequently Asked Questions (FAQ) Library

Lawyer and Law Firm Questions

Click on any of the questions below watch the FAQ videos and read the transcripts for each FAQ.

I have heard about the Magness Law 100% Satisfaction Guarantee. What does that mean?


Here at the Law Office of Keith Magness, we absolutely guarantee that we’re going to wow our clients with the customer service that we deliver. They’re going to walk away from our relationship just blown away. To stand behind that promise, we have a one hundred percent satisfaction guarantee. What that means is within the first thirty days of hiring us, if you believe that we’re not living up to that promise of delivering that wow customer service, you can come in, for any reason whatsoever, and ask for your file back. We’ll give it to you, and we’ll waive our fee. We will not assert an attorney lien moving forward on your case.

What rights do I have as a client of your firm?


One thing that I believe differentiates our firm from all the rest in this market is the fact that we have a written client bill of rights. It’s on our website. It’s clearly laid out in writing. It’s something that we are very mindful of. That includes the right to be treated with dignity and respect. Basically, we treat everybody as if we’d want our own grandmother to be treated. The right to have open and honest communication on your file. The right to have phone calls and emails returned within a reasonable amount of time. All these things are laid out on our website. We put it in writing. We stand behind it 100%.

What are two things our firm can do for you (that you can’t do on your own)?


After being involved in an accident there’s probably going to be a lot of questions and issues that will come up that you just don’t have experience in dealing with. It can be a very confusing time, especially after being involved in a car wreck. Well, there’s two things that we can do for our clients that they typically can’t do on their own.
The first is, national statistics and insurance companies’ studies actually show that individuals who are represented by a professional personal injury law firm like our own, typically receive, on average, three and a half times more compensation for their injuries. That’s even after factoring in the attorney’s fees. What that means, quite simply, is that if you try to represent yourself in a case, on average, you will receive less money than if you retained a competent, qualified personal injury law firm.
The second thing is, as the medical bills begin to mount and the adjuster’s calls are coming in, that’s a very stressful time. By hiring us, we become your voice. We take all of that off your plate. The adjusters won’t call you anymore. We’ll deal with the medical providers. We can negotiate with them to get their bills down. Those are a couple things that we can do that individuals who try to represent themselves can’t do on their own.

What guarantee(s) can my attorney offer me?


No attorney has a crystal ball and it would be unethical for them to try and guarantee any particular financial result that would come out of your accident. Our firm can guarantee a few things.
First, here at the Law Office of Keith Magness, we have a thirty-day, one-hundred percent satisfaction guarantee. What that means is if within the first thirty days of our representing you, if we’re not living up to the promises that we’ve made as far as the quality of representation and service that we’re going to provide, or you just simply change your mind for any reason whatsoever, you can come into our office, and ask for your file back. We will give it to you, and we will waive our fee. We won’t file an attorney lien.
Secondly, at our office, if you’ve already received a cash offer to settle your case from the insurance company, and we take your case, if at the end of the day, after factoring in attorney’s fees as well, we’re not able to put more money in your pocket than that insurance company has already offered you, we’ll waive our fee.
Third, it’s often a concern of clients that as the medical bills add up in a case– Will they see anything at the end of the day after the doctors and lawyers are paid? What we guarantee to our clients is this: No matter how high the medical bills get, and what insurance is available to recover from, if at the end of the day, we’re not able to put money in your pocket, we’ll waive our fee as well.

Is the attorney available to meet with me personally?


Surprisingly, some personal injury attorneys don’t meet with their clients. Instead they send out their staff or other liaisons to talk to the clients and collect the information necessary to open the file. Usually, we find that means that they’re not invested in the case and they may not have your best interests in mind at the end of the day. At our office, we take pride in getting to know our clients personally. Each attorney will meet the client and talk to them about their case and get to know them and understand exactly how has this incident, this accident, affecting their lives. That allows us to represent you better. Here at the Law Office of Keith Magness, we absolutely do meet with the clients personally, both the attorneys and the staff.

How are you different from all the personal injury lawyers I see and hear about, especially those on TV?


At the law office of Keith Magness, we are different. First of all, we operate on a written set of core values. We’re genuine with our clients. We operate with compassion and empathy. We treat all of our clients the way that we’d want our grandmother to be treated. We also have a written client bill of rights. We have a thirty day hundred percent satisfaction guarantee. Take a look around. Look at other lawyers’ websites. These are things that you won’t see, and things that we pride ourselves in– in delivering the “wow!” customer service. We’re not necessarily interested in the “your pain is my gain” advertising. We want to represent good people, and help them receive the compensation they deserve.

 

Disclaimer: The answers provided here are for general information and advertising purposes only.  No attorney-client relationship is established prior to the execution of a written Fee Agreement by an authorized representative of the firm.  Every case is unique, and there are many issues that may affect your claim.  You should always seek a lawyer’s advice before taking any legal action of any kind.

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Submitting this form does not does not establish an attorney-client relationship. Any information given by the Law Office of Keith Magness prior to the execution of a written employment agreement is general in nature and does not constitute legal advice.

New Orleans Car Accident Attorney Awards for Keith Magness
Keith Landry MagnessReviewsout of 14 reviews

FREE AUTO ACCIDENT INJURY HANDBOOK. WHAT YOU NEED TO KNOW…

Neck & Back Car Accident Injury Book Cover

AUTO ACCIDENT INJURY RESOURCES

Do I Have a Case? And What Is It Worth?
What To Do If You Are Injured In A Car Accident
Steps To Take Immediately After an Auto Accident
How To Deal With Insurance Companies to Resolve Your Car Accident Case
How to Get Your Life Back Together Following an Auto Accident Injury
18 Mistakes That Can Hurt Your Auto Accident Claim
11 Questions To Ask An Attorney Before Hiring Them to Represent You in a Car Accident Case
10 Secrets the Insurance Adjuster Won't Share With You About Your Car Wreck Claim
How Louisiana's "No Pay, No Play" Law Can Affect Your Accident Injury Claim
5 Simple Steps to Handling Your Own Vehicle Damage Claim Without An Attorney
Importance of Using OEM Parts To Repair Your Vehicle After an Accident
 

HOW OUR FIRM IS DIFFERENT…

Our 3 Exclusive Client Guarantees
Lower Attorney / Contingency Fee That We Believe Is More Fair to the Client
A 100% Satisfaction Guarantee
Our Client Bill of Rights
A Documented Firm Mission, Vision and Set of Core Values That Guide Our Approach to Superior Client Service

PRACTICE AREAS

Auto Accidents
Truck and 18-Wheeler Accidents
Motorcycle Accidents
Bike Accidents
Rideshare (Uber / Lyft) Accidents
Company Vehicle Accidents
Bus Accidents
Wrongful Death/Fatal Accidents

AREAS SERVED

New Orleans Car Accident Lawyer


Gretna Car Accident Lawyer


Harvey, LA Car Accident Lawyer


Metairie, LA Car Accident Lawyer


 

 

WHY CHOOSE US?

A former U.S Marine, Deputy Sheriff, and Special Agent in the U.S. Secret Service, Attorney Keith Magness knows what it means to fight for people. Call us today and put our years of experience to work for you all the while our low 30% contingency fee helps you keep more of YOUR $$$$!*

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QUICK LINKS

  • Get a Free Consultation
  • Free Accident Handbook
  • Lower Attorney Fees
  • 100% Satisfaction Guarantee
  • Client Testimonials
  • FAQs
  • What To Do If You Are Injured In a Car Accident
    • Part 1: What to do Immediately After an Auto Accident Injury
    • Part 2: Resolving Your Car Accident Injury Case and How to Deal with Insurance Companies
    • Part 3: Getting Your Life Back Together After a Car Accident Injury
  • 18 Mistakes that Can Hurt Your Auto Accident Claim and How to Avoid Them
  • 11 Questions To Ask An Attorney Before Hiring Them for Your Auto Accident Case
  • Louisiana “No Pay, No Play” Statute
  • Meet Keith
  • Keith Magness: My Story
  • Mission, Vision, Core Values
  • Client Bill of Rights

NEW ORLEANS LOCATIONS

Westbank Office:
920 Derbigny Street
Gretna, Louisiana 70053

AREAS SERVED

New Orleans, LA

Gretna, LA

Harvey, LA

Kenner, LA

Metairie, LA

The West Bank

CONNECT WITH US

Phone: (504) 264-5587
Fax: (504) 264-5580
Email: klm@magnesslaw.com

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CLIENT INFORMATION

Client Intake Documents

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